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Helpful Information about the Grand Victorian

We hope you will enjoy your stay with us at the Grand Victorian in Old Orchard Beach. 

If you have any questions during your stay please ask a Grand Victorian representative at the front desk or call 207-899-5001 to speak with an Apex representative.

Check-In / Check-Out

Check-in time is 4:00 p.m. Check-out time is 10:00 a.m.

Please plan to check in at the Grand Victorian front desk located in the lobby of the building at 4pm. Keys and parking passes will be provided to you at that time.

No early check ins are permitted. Our cleaning staff use the parking spaces onsite so if you show up early there is nowhere for you to park.  It's a much better experience for everyone if the 4:00PM arrival time is followed.

We have staff available at the front desk 24 hours a day so if you are delayed there is no need to call us, someone will be available.

The Grand Victorian address is: 1 East Grand Ave Old Orchard Beach, Maine 04064.

Parking

Onsite parking is available for one car per condo. The hotel offers valet parking services for guests arriving with more than one car.   The second car is free but any additional cars will be charged $15/day. Towing is enforced during the busy summer months to ensure all guests are not inconvenienced with illegal parking so please remember to park in your assigned spot at the Grand Victorian.

Bell Staff / Door Staff

The Grand Victorian Staff are located in the front lobby at the entrance to the hotel. They will be happy to assist you with your luggage and valet service.  Tips are always appreciated.

Elevators

Guests have easy access to elevators in the Main Lobby and the South Tower Lobby.

Pet Policy

Pets are not permitted at the Grand Victorian.

Specialty Shops

The Grand Victorian offers a variety of unique offerings to meet all your needs. From coffee, pastries, fudge, flip flops, sunglasses, and bicycle rentals you can find it all on the first floor of the Grand Victorian.

Linens and Towels

Linens and shower towels are provided with the condo. There is also a washer/dryer in your unit. The kitchen comes fully stocked with refrigerator, cooktop, oven, microwave, dishwasher, pots, pans, dishes, utensils, toaster, blender, coffee maker

and grinder but please bring the following items since we do not stock them for your stay:

Beach towels Beach towels may be purchased at the Grand Victorian for $15 each

Beach chairs

Toilet paper

Paper towels

Dishwasher soap

Laundry Detergent

Toiletries

Hair dryer

Internet

There is high speed internet available at the Grand Victorian along with cable television provided by Time Warner. Network Name: Grand Victorian 1 Network Password: GRANDVIC1.  Please check with the front desk staff if you have any trouble logging into the network.

Housekeeping

Cleaning is done prior to your arrival and after you depart, but not during your stay. A weekly/daily cleaning service may be provided for an additional charge during your stay.

Laundry Service

Same-day laundry service is available upon request. Pressing service is available upon request. Fee based on weight of laundry.

Check Out

Check out is at 10AM unless prior arrangements have been made with me. Rarely can we offer an early check in or late check out due to the large size of the condos and the time it takes to clean the condos.

Please remember to leave the two keys and parking passes inside the condo on the kitchen counter on the day of check out. Please lock condo door upon checking out. We would appreciate if you would:

Remove all food items from refrigerator/cabinets,

Remove all trash from condo. There is a trash room in the building located close to the lobby,

Strip all beds of linens.

Wed love to see you again next year! Please call me at 207-899-5001 if you would like to book early.

Grand Victorian Condo Address: 1 East Grand Ave, Old Orchard Beach, ME 04064

www.grandvictorianoceanfront.com